Sometime back in May 2008, Tim came to Jack and me and said he had lunch earlier that day with a guy named Brian Pitzer he used to do some freelance work for. Brian was starting a new company and needed a web site, which was why he approached Tim about freelance web design. As [...]

We’ve been asked to work with other agencies and vendors associated with clients many, many times. That’s not surprising, kind of comes with the territory. What does surprise me is the number of times clients have commented about how well we, “play nice,” with other companies. We’ve heard that so many times it makes me [...]

The “perfect client” question is probably answered differently by every agency – much like finding the perfect mate, finding the perfect client-agency relationship is unique to the people and cultures involved. After working with clients at b&a for more than ten years, I’ve had the chance to experience many different kinds of client-agency relationships: the [...]